Today's Update

Apparently, it can take Google up to a month to find this type of blog for its search engine. So by the time anyone actually finds this site, the issue will probably be dead. Still, on the off chance that someone does encounter this site, I've listed a few updates:

First, here is the Staples response to my Better Business Bureau complaint. It completely skips over the fact that consumers were allowed to check out of the website & receive a Staples Order Confirmation - but this is what they're sending out:

November 26, 2007 Mr. Michael XXX XXX /11/26/2007/ABX Dear Mr. XXXXX: Thank you for taking the time to contact Staples concerning the unavailability of the early bird specials on our website, www.Staples.com. We understand that it is a tremendous inconvenience for our customers to visit our website, only to not attain the desired items. We apologize. In this particular situation, we had noted on the website that the product was available while supplies last. Due to the overwhelming response to our advertisement, Staples ran out of the Navigon GPS system that was featured very quickly. I have forwarded your experience to both our product buyers and replenishment group. Unfortunately, we are not offering a substitute on this item to be able to accommodate your request. Again, please accept our apologies. I do hope you will remain a valued Staples customer and look forward to serving all of your future office supply needs. Sincerely yours, Alicia Benoit Office of the President Staples, Inc.